Collecting Consumer Debt Since 1986

Collection Agency Working Faster & More Resourcefully

Family owned and operated for more than 30 years, First Federal Credit & Collections is a collection agency proficiently handling consumer past-due payments for medical, retail, and commercial accounts. We are HIPAA compliant and have earned countless references and referrals.

Agent On The Phone

Pay Bills Online

In addition to overseeing receivables for various companies, we are now providing customers the convenience of paying their bills through our website. This makes it easier for those who owe money to send in payments sooner and avoid frequent calls from collectors.

Keys to Success

Our primary objective is to collect money justly due your organization, while at the same time keeping your image intact. To achieve that goal, we devise a comprehensive program tailored for you which not only will maximize recoveries but also minimize your concerns. We utilize a tactical combination of the most effective methods in the industry with the partnership of specialized vendors, including:

• Up-to-Date Technology & Extensive Data for Electronic Batch or Individual Skip Tracing
• Direct Phone Communication with as Many as 85 Contacts Per Agent Every Hour

• Multiple & Individualized Dunning Letters for Each Account
• Monthly Reporting of Accounts to All Three Major Credit Bureaus: Experian™, Equifax™, & TransUnion™

Answers to Common Questions